Refund-Policy

If you are not totally satisfied with your purchase for any reason you have the right to cancel and return your order to us within 30 days, starting from the date of delivery for credit or refund. It is your responsibility to return any purchased items in their original condition (in its original boarded envelope, box and/or packaging).

 

Customers are responsible for the cost of any return delivery and safe return of the goods. For full details of how to return items please email orders@letterboxprint.com or call us on 01952 482276.

 

For faulty or damaged goods, you have up to 30 days to return the items safely back to us. To arrange a ‘faulty or damaged items’ return please email orders@letterboxprint.com call us on 01952 482276. Please note it can take up to 30 days to process and validate any refund. Strictly no returns will be accepted without prior notice and mutual agreement with Letterboxprint.